Social Intelligence | Quote 01312

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…we always display our feelings about things through spontaneous facial expressions, gestures, gaze, and the like. At that subtle level we carry on a constant silent chatter, a kind of thinking aloud that offers a between-the-lines narrative, letting the other person know how we feel from moment to moment and so adjust accordingly. Whenever two people converse, we can see this emotional minuet being played out in the dance of flashing eyebrows, rapid hand gestures, fleeting facial expressions, swiftly adjusted word pacing, shifts of gaze, and the like. Such synchrony lets us mesh and connect and, if we do so well, feel a positive emotional resonance with the other person.

Quote ID: 01312

Author

Daniel Goleman

Source

Social Intelligence

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