What rewards and punishments do is induce compliance, and this they do very well indeed. …But if your objective is to get long-term quality in the workplace, to help students become careful thinkers and self-directed learners, or to support children in developing good values, then rewards, like punishments, are absolutely useless. In fact, as we are beginning to see, they are worse than useless— they are actually counterproductive.
Quote ID: 00277
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